We're pleased to offer the following services for dogs and cats:
We prefer to see scheduled appointments to make your wait time as short as possible. We will accommodate walk-in appointments for an additional fee.
We offer house call services for preventative care visits, minor medical problems, and end-of-life care. This service is ideal for pets who become fearful in the hospital, clients with multiple pets, and clients who have a difficult time obtaining transportation to our hospital. *These services are currently limited due to COVID-19. Please call to see if we can accommodate you at this time.
We have a veterinarian and personnel on duty 6 days a week who are trained and equipped to handle any urgent care your pet has. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet's life. Emergencies can be things such as snail bait poisoning, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment, do not hesitate to call or come in immediately. If possible, it is best to call before coming in so that a team member can advise you on your particular emergency. An additional fee may apply.
In the event of an after-hours emergency, current clients can call our main line to leave a voicemail for the doctor up until 9pm. In the event that we are unable to help, we will refer you to one of the two emergency facilities within our area. Your pet is never far from the best emergency care available, and both emergency hospitals maintain the latest in life saving technologies and provide intensive, overnight monitoring. Additionally, the veterinarians and staff at these facilities are specially trained to quickly meet the needs of a critically ill or injured pet.
We will refer you to a specialty emergency facility based on your location in order to ensure you receive the best care possible.
For our clients closer to New Braunfels we refer to:
Emergency Pet Center of New Braunfels
280 N. Business 35, Suite 100
New Braunfels, Texas 78130
For clients closer to Austin we refer to:
Emergency Animal Hospital of Northwest Austin – South Location
4434 Frontier Trail
Austin, Texas 78745